Costco Travel Reviews

The booking process was straightforward overall. I did run into one small hiccup along the way, which was a little annoying, but it wasn’t a big deal in the end. Got it sorted and managed to book without too much trouble

I was surprised there weren’t many good deals available for my dates?! I expected to find at least a few decent options, but there just wasn’t much to choose from...

I tried using the site to compare trips, but it got frustrating fast. The filters kept resetting, the pages were slow to load, and I didn’t feel comfortable booking anything without being sure I was seeing the right options. After a while, I just gave up and called instead. It definitely needs some cleanup to feel more reliable.

I thought I’d get a better deal going through Costco Travel, but it really wasn’t much cheaper than just booking everything on my own. The hotel was fine, no big complaints there, but once the fees showed up and I saw how limited some of the options were, it just didn’t feel like a great value overall.

I booked a hotel package through Costco and overall it went smoothly. The price felt fair compared to what I was seeing elsewhere, and the Costco Shop Card showed up afterward like promised. Checkout was a little slower than I expected, especially on the final payment page, but it wasn’t a huge deal. I’d probably use it again if the package price lines up.

The room assignment was spot on, which I appreciated more than I thought I would. I always have this tiny worry at check-in that something will get mixed up, especially after traveling and already thinking about dinner or where I left my charger, but nope, everything was exactly right. No confusion, no back-and-forth, just got the room and moved on. Happy with the whole thing.

I booked a hotel package through Costco Travel, and the perks were nice. We ended up getting a room upgrade and some resort credit, which definitely helped make the stay feel a little better. The price was decent too, so I can’t really complain too much there. But the part that bugged me was how unclear the details were before the trip. I kind of expected everything to be sorted out already, but I had to call the hotel myself just to make sure the upgrade was actually noted. Seems like that should’ve been handled without me chasing it down. In the end, it all worked out, but it didn’t feel as easy as I thought it would. Not a bad experience, just a bit mixed.

It worked fine and I didn’t run into any issues. I usually have a clear standard for things working the way they should, and this did exactly that...

Emails took a while. Like, too long. Before traveling, I needed clear answers. Didn’t really get them. Felt a bit unsure going in.

It was straightforward—the price they showed was exactly what I ended up paying. No weird extra fees or last-minute surprises. Wait, why is that so rare these days?

I used costcotravel.com for my vacation, the itinerary feature was one of my favorite parts. I liked having my flights, hotel, and rental car all in one spot instead of digging through a bunch of emails every time I needed to double-check something. I looked it over a few times before we left, and everything lined up just fine. It was also really easy for me to print out, which I appreciated. For me, it made the whole trip feel a lot less stressful...

We had to call Costco Travel about the insurance for our trip after my husband got sick, and I thought it was going to be a whole ordeal. I wasn’t even sure what paperwork we needed or anything. The person I spoke with was really patient and explained everything in a way that actually made sense. They sent the info over right away, and the claim process went smoother than I expected. There’s just something about it that made a stressful situation feel a lot easier. Really glad we booked through them.

I did get my credit in the end, so I’m not saying they didn’t handle it. But I had to call twice to get it sorted out, i don’t think that’s unreasonable to point out.

I checked out the package option thinking it would save me some money, but it actually ended up costing more than booking everything separately. Come on now, what’s the point of offering a package if it’s more expensive? Definitely worth comparing prices before you book.

I booked this through Costco Travel the hotel was disappointing. It felt like one of those hit or miss places, and unfortunately this was more of a miss for us. The room had a damp smell, the carpet looked really worn, and the bathroom didn’t seem like it had been cleaned very well. The staff was fine, not rude or anything, but for the price I was expecting a lot better

The airline changed my flight times, which was annoying because it kind of threw off my plans. I contacted Costco Travel, they handled it way faster than I expected. I was worried it would turn into a whole back-and-forth thing, but nope, they got it fixed quickly. Super relieved, especially since travel stuff can get stressful fast

I booked through Costco Travel for the first time and felt a little nervous at first, but the confirmation came through right away. Everything was clearly listed, including the hotel info, dates, and what had already been paid for. The documents were simple to read and not confusing at all, which was a huge relief. It just made me feel better having all the trip details in one place before we left

I booked a cruise through Costco Travel, it wasn’t not a little frustrating. I had to call twice about the same room issue, and the hold times were long both times. The updates I got weren’t exactly clear either, so I kept feeling like I didn’t really know what was going on. The price was decent, so I can’t say it wasn’t worth considering, but the service felt slower than I expected...

I usually only pay attention to the main stuff—dates, room type, and what’s included, and everything lined up with my booking. Nothing weird popped up, so I was happy with it.

I expected a little more from Costco Travel. The agent was polite enough, but they didn’t seem to know the details of my booking and kept putting me on hold. I ended up having to explain the same issue twice, which gets really tiring when you’re already dealing with it again. It wasn’t the worst customer service experience, but it didn’t feel very professional either.